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Data center service management (DCSM) products such as Nlyte for ServiceNow ITSM bridge the often-overlooked divide in IT organizations, enabling enterprises to maintain accurate, up-to-the minute information about their IT and data center assets, streamline their processes and improve the measurement of data center operations, thus improving service level agreements (SLAs). Complete the form to download this resource in full. |
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“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”
Lufthansa Systems Asia Pacific Pte Ltd.
“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”
QBE [CSC]
“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”
Ascender
